REFUND & RETURN POLICY

FOR THE MARKETING SHORTCUTS

Under JC ACADEMY Registered In Kuala Lumpur, Malaysia

(Business NO: 002485956-U)

Last Updated: 17 – March-2025

1. Overview

At The Marketing Shortcuts (JC Academy), we strive to provide high-quality digital products and services. This Refund and Return Policy outlines our guidelines regarding refunds for memberships, training programs, and digital products.

2. Refund Policy

We offer a 30-day money-back guarantee for the following services:

  • Digital courses and membership subscriptions

Conditions for Refunds:

  • The refund request must be made within 30 days from the date of purchase.
  • You must provide a valid reason for the refund request.
  • Refunds will be processed back to the original payment method within 7-10 business days.

3. No Refund Policy for Digital Products

Due to the nature of digital products, we do not offer refunds on the following:

  • Funnel/website templates
  • Downloadable resources (eBooks, checklists, etc.)
  • Any other digital products purchased
  • Coaching programs 
  • Online workshops 
  • Consulting services 
  • Done for you services

Once a digital product is delivered, we cannot revoke access, and therefore, refunds are not possible.

4. Subscription Cancellations

  • You may cancel your membership subscription at any time.
  • Cancellations will stop future billing but will not result in a refund for the current billing period.
  • After cancellation, access to membership content will continue until the end of the current subscription period.

5. Exceptions

Refund requests outside of the stated policy will only be considered under exceptional circumstances, such as:

  • Duplicate charges
  • Technical issues preventing access to a purchased service (subject to verification)

6. How to Request a Refund

To request a refund, contact our support team at support@themarketingshortcuts.online with the following details:

  • Name and email used for purchase
  • Order number
  • Reason for refund request

Our team will review your request and respond within 3-5 business days.

7. Changes to the Policy

We reserve the right to modify this Refund and Return Policy at any time.
Users will be notified of significant changes via email or website announcements.

8. Contact Information

For any refund-related inquiries, please reach out to:
📧 Email: support@themarketingshortcuts.online
🌐 Website: www.themarketingshortcuts.online

By purchasing from The Marketing Shortcuts (JC Academy), you agree to this Refund and Return Policy.